Q It’s my first time at an SM club, but do you ever get hurt? Are you okay?
A Please rest assured. We will not perform any play that the customer does not want.Even those who are new to SM Club can use it with confidence.
Q I have the image of being beaten with a whip, but I don’t like it. Is it fun to play SM even if I am like that?
A There is an image of SM play = being beaten with a whip, but that’s not all. We can embody the play that suits your sexual orientation and needs.
Q I’m worried about my identity being discovered. Is it safe to protect personal information?
A Please rest assured that we will maintain strict confidentiality.
Q Is it necessary to show ID?
A We will not ask you to show your ID.
Q I want to know what fees will be charged in addition to the course fee.
A The nomination fee + course fee will be the total amount you will pay to our store.In addition, hotel charges will be borne by the customer.
Transportation fees will be charged separately for business trips to hotels or homes other than the Juso West Exit.
Q When can I make a reservation?
A Reservations are possible from 2 days in advance.
Q What are the ways to make a reservation?
A We accept reservations by email.
However, even if you make a reservation by email, we may call you to confirm your reservation, so we will ask you to provide your phone number.
Q I want to cancel my reservation
A If you wish to cancel, please contact us as soon as possible.
If you cancel frequently or if we judge that the cancellation is malicious, we may restrict your use of the service.
Q Can I extend the time during play?
A Yes. It is possible.
For extensions, payment will be made at ¥10,000 for 30 minutes.
Q What payment methods do you accept?
A Currently, only cash in Japanese Yen is accepted.